Trust & Safety

ArcMart Safety Center

Your safety is our priority. Learn how we protect you and what to do if things go wrong.

What is ArcMart Verified?

When you see the green verified badge, it means we have performed rigorous background checks on the professional or supplier.

1

Identity Check

We verify government IDs (Aadhaar/PAN) using facial recognition.

2

Business Registration

For suppliers, we verify active GST numbers and business licenses.

3

Quality Monitoring

Accounts dropping below a 3-star rating are suspended.

Hiring Safely

  • Always use in-app chat. Keep your communication on ArcMart so we have a record if disputes arise.

  • Get a quote first. Never let work begin without accepting an official quote through the app.

  • Don't pay upfront. Unless for materials via an accepted quote, pay only after work is completed.

24/7 Support Team